Order Status

Lead time for most items is 2-4 weeks from purchase date.  Each item is made to order and is a custom piece made just for you.  This means a small wait time, but you can be sure we are working on getting your order to you as fast as possible.  

We keep a good stock of all of our fabrics on hand.  However, we use fabrics from all over the world, and occasionally our sourced fabrics are on back order.  In case of back order, you will be notified via email with a more accurate delivery date. For high volume orders, where materials of larger quantities may not be in stock, there is a possibility of longer wait times.  For volume orders (5 or more items) please contact DAWNE@BLANCCARTE.COM for a customized order plan.

You will receive an email once payment is processed and your order has been received. You will receive a second email once your order is ready for pick-up / delivery (local) or ready to ship. If order is being shipped, you will receive a final email with a tracking number once your order has been sent out.

For any further inquiries please feel free to contact DAWNE@BLANCCARTE.COM

HOW TO ORDER:

Residential / Personal orders: Please place your order online.
Trade: Please email DAWNE@BLANCCARTE.COM

Payment

We accept Visa, Mastercard and Paypal.
All prices are in Canadian dollars.
All orders are put into production upon receipt of payment in full.
All payment information is private and secure.  Please see privacy policy for further information.

Returns

We hope you love your BLANCCARTE Interiors purchase.  Because each piece is custom made just for you, returns and exchanges are only accepted in case of damaged goods.  Should your order be damaged or faulty, please email DAWNE@BLANCCARTE.COM within 2 days of receipt of goods.

Returns must be sent back with all original packaging at the customer’s expense using a trackable post method within 7 days of receipt of goods.